Modernize Customer Experience with Oracle

May 7, 2021 6:44:53 AM / by John Kariotis posted in Customer Experience


Modernize Customer Experience

Leveraging Oracle Sales & Service Cloud, Field Service, Commerce, CPQ, CDM, and OIC

An industry-leading automation solutions provider to many of the world's most successful companies used their extensive knowledge base and global capabilities in custom automation, repeat automation, automation products, and value-added services, including pre-automation and after-sales services to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, chemicals, consumer products, electronics, food, beverage, transportation, energy, and oil and gas.

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Can Knowledge Graph Extend Battery Life in Electric Vehicles? You bet.

Mar 31, 2021 1:26:20 AM / by Maria Singson posted in Data Science


Electric Vehicle Battery Life

The ultimate innovation in electric vehicles is extending battery life without sacrificing the driving experience. In a highly competitive market, now more than ever, convincing consumers to convert to electric cars boils down to competing in battery life, where consumers count every extra second between charging that they are promised. Even though driving styles and conditions can affect battery life, the ultimate scorecard is still about battery performance itself. Mastech InfoTrellis recently helped an electric car company design an easy-to-read heads-up dashboard (HUD) with predictive maintenance capabilities so that drivers can adapt their driving styles while the car beams up driving data to an Intelligence Hub and continually receives dynamic battery life forecasts to inform the driver.

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Digital Twins with Enterprise Intelligence Hub for Better Business Outcomes

Mar 15, 2021 1:27:57 PM / by Kelvin Looi posted in Intelligence



Have you ever seen science fiction action films like Minority Report, Avatar, or one of those Jason Bourne’s series? There are scenes of tracking and tracing people through computer that knows everything, including where they are, what they look like, and even their temperature at that moment. These are examples of digital twin of people, and they are no longer science fiction. The Enterprise Intelligence Hub offers cutting-edge technology tools to implement digital twins for your business.

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AI Accelerators for a Better Electric Vehicle Usage Experience

Mar 5, 2021 7:29:09 AM / by Maria Singson posted in Data Science


Electric Vehicle Usage Experience

Let’s not get stranded!

In today’s rapidly expanding Electric Vehicle (EV) market, an EV charging company wanted to capture a more significant market share. With recent studies predicting a 10% uptick in EV sales by 2025, rising to 58% in 2040, it’s no wonder that EV charging stations are focused on their strategy now. As the world “goes green”, electric vehicle companies are hard at work besting each other on improved battery life. This is because conversion rates for first-time EV buyers depends so much on alleviation of buyers’ range anxiety - that feeling of being caught short on dead batteries miles from a charging point. This made it imperative for EV charging companies to figure out EV charging stations' best placements in popular driving destinations and routes.

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Master Data Management (MDM) – The Second Wave

Dec 4, 2020 2:56:57 AM / by Kelvin Looi posted in Data Management


Master Data Management

The first wave of Master Data Management (MDM) started in the early 2000s. Early adopters from a few industries which included Banking, Insurance, CPG, and Retail started implementing MDM for customers, products, and a few other master data domains. Over time, MDM became mainstream as companies from all industries realized the need for MDM as part of their data strategy to resolve data inconsistencies across multiple systems and establish a single version of the truth. Over the years, there have been many successes but plenty of big data failures as well, due to the lack of skills and a proper understanding and positioning of MDM solution versus other systems.

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Smart Ingestion: Using ontology-driven AI

Oct 12, 2020 9:47:19 AM / by Prad Upadrashta posted in Data Science, Intelligence


Smart Ingestion: Using ontology-driven AI

Our clients frequently complain that their understanding of their business is hampered by the fact that much of their vital data resides as ‘dark data’ in silos that don’t reside on traditional IT infrastructure (system data).

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Knowledge Graphs for Fraud Detection - Use Case

Sep 4, 2020 5:14:40 AM / by Deepti Soni posted in Data Science, Intelligence


AI for Fraud Detection-Use Case

Financial frauds are expensive, not just in terms of the money involved, but also for poor customer experience and loss of customer trust. There are many types of financial frauds, such as credit card frauds, e-commerce frauds, insurance frauds, to name a few.

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There's more to Data Quality than meets the eye

Aug 25, 2020 1:45:07 PM / by Nicoletta Camodeca posted in Data Management

1 Comment

There is more to Data Quality

Data is generally considered high quality if it is "fit for its intended uses in operations, decision making, and planning" [1].

In the last 50 years, the shift from an industrial economy to an information economy has caused data to become increasingly important. This has highlighted the costly impact that poor quality data can have on a company's financial resources [2]. Poor data quality contaminates the data in downstream systems and information assets, which increases costs throughout the enterprise. Moreover, customers' relationships deteriorate as a function of poor quality data leading to inaccurate forecasts and poor decision making. Recently, Harvard Business Review reported that out of 75 companies sampled, only 3% had high-quality data.

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Enterprise Intelligence Hub: A new impetus in your Data Strategy 

Jul 2, 2020 4:24:02 AM / by Kelvin Looi posted in Intelligence


Conquering the Future with Data and AI-driven Enterprise Intelligence

The Covid-19 pandemic has taught us all valuable lessons on a personal, societal, and global level. Over these past few months, I've done some self-reflecting of my own, but I also wanted to reflect on what Covid-19 will mean for businesses and IT, especially enterprise intelligence, the learning at speed.

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Enterprise Data Bus – What? How? And Why?

Jun 5, 2020 8:10:47 AM / by Jim Strickland posted in Data Engineering



What is an Enterprise Data Bus (EDB)? An EDB is a collection of data management and analysis tools that are installed and orchestrated so that the corpus of enterprise data is made available for analysis, and business value creation. An EDB is the analytics node of the data fabric. It can be used as an integration hub and connector layer of the data fabric. An EDB embraces the DataOps concept by allowing an agile method for automation and orchestration of the enterprise’s data journey, followed by Data from creation to its eventual use for deep analytics, data science, and automated business decisions.

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